Shipping Info

DO YOU SHIP OUTSIDE UNITED STATES AND CANADA?

Yes. We ship merchandise ordered on cottonandgem.com worldwide. 

WHEN DO ITEMS SHIP OUT?

Items are usually shipped within 24 hours after an order is received.

HOW LONG DOES SHIPPING TAKE? 

U.S orders will be shipped via USPS and International Orders will be shipped depending on the fulfillment center the product is from.

Transit Times to United States: 12 - 20 Business days 
Transit times to International: 15 - 45 Business days
Average transit times are received in 3 weeks.

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

ARE ORDERS INSURED?

Our company insures fully on the packages and any missing items will be reshipped free of charge to you.

WHAT COURIER WILL BE USED FOR DELIVERY? 

The courier service actually depends on our fulfilment center. Our products are sourced from different countries to ensure that you get the best price for it. Courier services vary from country to country.